Active sessions and access checks
Review employee logins and close unnecessary sessions on other devices.
Review employee logins and close unnecessary sessions on other devices.
Use your own account. Available sections depend on your permissions and the modules enabled for your agency.
Where to find it
Management → Active sessions
Active sessions
Step-by-step instructions
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Review active sessions and user devices. Compare login details with the employee’s activity; end an unfamiliar session using the available control and change the password if unauthorised access is suspected.
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If needed, compare activity with the login and action log. Ending a session requires the user to sign in again but does not change their role or permissions. The list action does not terminate your current session.
Check the result
Check details and access from the employee’s account. The profile should contain work contacts and permissions should match their responsibilities.
If something goes wrong
If a menu item or button is missing, ask your administrator to check your permissions and the module. Do not create another record just because the first attempt is not immediately visible.
