Website statistics: views, leads and conversion
Measure interest in properties and distinguish a view from an actual enquiry.

Measure interest in properties and distinguish a view from an actual enquiry.
Use your own account. Available sections depend on your permissions and the modules enabled for your agency.
Where to find it
Management → Website statistics
Views · Unique · Requests · Conversion
Step-by-step instructions
-
Open website statistics and select a period. Review visits, popular properties, unique views and enquiries; compare equivalent periods rather than a single day with a whole month.
-
Repeated views of the same page within 30 minutes, bots and employees signed into the CRM are filtered out. Your test visits may not increase the counter; enquiries and views are different metrics.
-
Open a new lead and check its phone, property and source. Assign or verify the responsible agent, contact the client and record the outcome in the available fields.
Check the result
Check the website at wide and narrow screen widths, open the menu and a property page. Verify phones and links; saving settings does not itself verify the visual result.
If something goes wrong
If a menu item or button is missing, ask your administrator to check your permissions and the module. Do not create another record just because the first attempt is not immediately visible.