Phones and messengers: correct formatting
Check Ukrainian phone numbers and messenger availability before sharing contacts with clients.
Check Ukrainian phone numbers and messenger availability before sharing contacts with clients.
Use your own account. Available sections depend on your permissions and the modules enabled for your agency.
Where to find it
Sale → Apartments
Save · Save and go to photos · Save and return to list
Step-by-step instructions
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You can enter a Ukrainian number as 0631234567 or +380631234567. The public website displays +380631234567. Check the digits: formatting cannot correct an incorrectly entered number.
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Enable Viber or WhatsApp next to a phone only after confirming that the number uses that messenger. The checkboxes share one row but belong to that specific phone.
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Enter the owner’s name, phones and other contact methods in the dedicated section. Do not copy private numbers into the description or title, because these texts may be published.
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Save your changes and reopen the record. Check that the values are correct; if a validation message appears, correct the highlighted fields.
Check the result
Reopen the record and check its values. If published, inspect the client-facing page separately: internal and public information are not always identical.
If something goes wrong
If a menu item or button is missing, ask your administrator to check your permissions and the module. Do not create another record just because the first attempt is not immediately visible.
